Answers to the questions we hear most, and a direct line to the team when you need one. ggLobby is built by players — we read everything.
Accounts & sign-in
- How do I sign in? Use the Sign in page and continue with Google or Discord. You can also register with an email and password.
- I can't sign in.Make sure you're using the same provider you signed up with. For email accounts, use reset your password.
- How do I delete my account?Email us from the address on your account and we'll remove your data — see the Privacy Policy.
Your Passport & profile
- How do I create a Passport? Head to your Passport, fill in your rank, roles, agents, region and availability, then publish it.
- Why isn't my profile showing in discovery? Only published passports appear in Explore. Open your profile editor and publish.
- How do I edit my details later? Use your profile editor at any time — changes go live when you save.
Linking your Riot account
- What does linking do? Linking via Riot Sign-On verifies your rank and marks your Passport as Riot-verified. We only ever read your own account.
- Do you look up other players' stats?No. We never scrape or look up other players' Riot data — it's against Riot's policy and ours.
Finding teammates
- How does Squad Finder work? Post what you're looking for on the Squad Finder board, or browse open posts and reach out.
- How do I discover compatible players? Use Explore and filter by rank, role, region and server.
Privacy & data
- What do you collect and why? See our Privacy Policy for the full picture.
- How do I change cookie settings?Use the “Cookie settings” link in the footer at any time.
Reporting abuse or safety issues
If you find content or behaviour that breaks our Terms of Service, email support@gglobby.inwith “Report” in the subject and a link or username. We review every report.
Still stuck?
Can't find your answer? Reach the team on the contact page or email support@gglobby.in — tell us what you were trying to do, your username, and your device and browser if something looks broken.